Privacy Policy
Keepsake (“Keepsake,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our website and services.
Keepsake is designed to be simple, secure, and respectful — especially when it comes to your personal data.
Information We Collect
Information You Provide
Name and contact information (such as email address)
Wedding-related details you choose to share
Messages or content you include in your Keepsake
Payment information and Refunds
Keepsake does not collect or store payment card information.
All payments are processed securely by Stripe, a third-party payment processor. Stripe may collect and process payment information according to its own privacy policy. Keepsake is a one-time setup service for your wedding.
If you create a Keepsake but decide not to use it, you may request a refund within 7 days of purchase, provided no contributions have been received. Once contributions have been made or the Keepsake has been used, refunds are not available.
How We Use Information
We use information to:
Create and manage your Keepsake
Facilitate secure contributions from guests
Communicate with you about your Keepsake
Provide customer support
Improve and maintain our services
We do not sell your personal information.
Payments and Financial Data
Payments made through Keepsake are handled directly by Stripe.
Keepsake never holds or stores your funds
Keepsake does not store full payment card details
Funds are sent directly to the recipient designated by you
For more information, please review Stripe’s privacy practices.
Sharing of Information
We may share information only in the following situations:
With service providers (such as Stripe) who help operate the service
If required by law or legal process
To protect the rights, safety, or integrity of Keepsake and its users
We do not share personal information for advertising purposes.
Data Security
We take reasonable measures to protect your information, including:
Secure infrastructure
Limited access to personal data
Industry-standard security practices
No system is completely secure, but we are committed to safeguarding your information.
International Use
Keepsake may be used by individuals outside the United States. By using the service, you understand that your information may be processed in the United States or other locations where our service providers operate.
Data Retention
We retain personal information only as long as necessary to provide the service or comply with legal obligations.
You may request deletion of your information by contacting us.
Your Choices
You may:
Request access to or deletion of your personal information
Update or correct information you have provided
Contact us with privacy-related questions
Children’s Privacy
Keepsake is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or our data practices, you can contact us at:
Bride Vault
Support: [email protected]